“I was ten years old. My brother cried when he saw me in my first pair of specs. I was grinning ear to ear, so amazed at what I had been missing all this time. The next fourteen years I never left home without them. Contacts never worked for me, which affected my one true passion in life, playing sports. I just played blind. I was 20 when I first looked into Lasek, I was told “no” over and over again. I gave up. Until I went in for a routine check up, I asked Dr. Dockter about contacts. He asked me if I was interested in Lasek. My story ends here.

Fast forward 5 months, I am close to 20/20. Everything has changed.

Habitually, I still reach for the lenses and the bow. I have to tell myself, “This is not a dream.” Thank you Southwest Eye Care, Dr. Dockter especially! For you have given me sight, in all its clarity!”

-Justin Potthast


“I have been going to Southwest Eye Care in Norwood for 1 year. My husband and son have been going there for about 3 years now. I want to let you know how incredibly happy I am with the staff and my glasses. First of all, the staff is very friendly, knowledgeable and make you feel comfortable and welcome. Dr. Jilek listened to my concerns, thoroughly explained the changes in my vision and made a very wise suggestion that I try the no-line bifocals. Debra was invaluable in helping me choose the perfect frames for my face. Her gentle demeanor and expert eye made me feel like I was in the best hands.

I was so excited when my glasses came in that I dropped everything and headed over to get them. Again, there was Debra, ready to assist me. She took the time to explain how the brain takes in and processes all the new information that the eyes are bringing in and showed me how to wear and manage the bifocals. To top it all off, she walked me to my car and explained how to approach curbs and stairs. Talk about caring and professional service – WOW! The craftsmanship of these lenses are wonderful. My brain is already adjusting my instincts as to where I need to be looking through the lenses at every given moment.

So far, this has been an easy adjustment to wearing bifocals. I am so very thankful for the amazing staff that Southwest employs.”

-Tamara Bracht

Melissa Holley pic
“I recently had an appointment at Southwest Eye Care Norwood location. The staff was wonderful and very welcoming. When it was time to pick my glasses out they were very excited to help me. They were very honest and helped me step out of my comfort zone and pick out a new style that I love.”

-Melissa Holley